Disclaimer

1. Not therapy, counselling or coaching

Kinward is not therapy, counselling, psychotherapy, mental-health treatment, marriage counselling, family mediation, or coaching, and it does not create a therapeutic, counsellor-client, coach-client or professional relationship of any kind. It is a self-directed planning tool designed for busy adults who want to think more clearly about the people they love.

If you are experiencing significant distress, relationship crisis, mental-health concerns, domestic abuse or thoughts of harming yourself or others, please contact a qualified professional or an emergency service in your country. Kinward is not appropriate in those situations.

2. Not medical, legal or financial advice

Nothing in a Snapshot, Blueprint, dashboard recommendation, reminder or any other Kinward output constitutes medical, psychological, psychiatric, legal, financial, tax, custody or parenting advice. Always consult a qualified professional before making decisions that require that expertise.

3. AI-generated content is an interpretation, not a fact

Kinward’s reports and recommendations are generated by artificial intelligence based on the answers you provide. AI systems can misread context, produce inaccurate or incomplete observations, overstate certainty, and generate content that sounds authoritative but is wrong. Every insight, score, recommended action and predicted outcome should be treated as a prompt for your own reflection — never as a verified conclusion about you, your partner, your children or anyone else.

Kinward does not diagnose relationships, personality types, attachment styles, mental-health conditions or family dynamics. Where a report uses language that resembles a diagnosis, that language is figurative and intended to help you think, not to label anyone.

4. You are always the decision-maker

You choose whether, when and how to act on anything Kinward suggests. You know your relationships, your history and the people involved in ways that no AI can. Nothing produced by Kinward should override your own judgement, your partner’s input, or the input of professionals who know your situation.

5. Information about other people

You are responsible for what you enter into Kinward about other people. Only enter information you are comfortable holding responsibility for, and only about people whose information you may reasonably record for your own personal planning (yourself, your partner, your children as parent or guardian, and family and friends you want to be more thoughtful about). Do not enter information about anyone that you have been asked not to record.

Kinward will never contact, message or communicate with the people you mention on your behalf, except through opt-in reminder channels you configure that deliver messages to you, not to them.

6. Reminders are best-effort

Kinward’s reminder features are best-effort planning aids. Delivery of email, SMS, WhatsApp or push notifications depends on third-party carriers and can be delayed or fail. Do not rely on Kinward reminders for time-critical, safety-critical or legally required deadlines.

7. No guaranteed outcomes

Kinward does not guarantee any particular outcome in your relationships. Human relationships are influenced by many factors beyond any planning tool. Kinward can help you pay attention on purpose; it cannot promise that a specific relationship will improve, be repaired or endure.

8. Errors and limitations

We work to make Kinward accurate, respectful and useful, but the service and its content are provided on an “as is” basis without warranties of any kind. Kinward may contain errors, and features may change over time. Please report anything that reads as inaccurate, insensitive or harmful via our Contact page.

9. Relationship to other documents

This Disclaimer is provided alongside — and does not replace — Kinward’s Terms of Service and Privacy Policy. In the event of a conflict between this Disclaimer and the Terms of Service, the Terms of Service govern.

10. Contact

Questions about this Disclaimer? Send them via our Contact page.